At DK Breaks, we want you to be completely satisfied with your purchase. Our Return & Refund Policy outlines the conditions under which returns, exchanges, or refunds are accepted.

Eligibility for Returns
Products must be returned in their original, unopened, and unused condition unless the item was damaged during shipping. Sealed boxes, personal boxes, singles, slabs, and supplies are eligible for return only if they meet these conditions. Customized or opened items are not eligible for return or refund.

Requesting a Return or Refund
To request a return, refund, or exchange, please contact us immediately through our contact page. Provide your order number, product details, and reason for the return so we can assist you efficiently. Requests must be made within 14 days of receiving your order.

Processing Returns and Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within a reasonable timeframe. Shipping charges are non-refundable, and you are responsible for return shipping unless the return is due to an error on our part or a damaged item.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please report it immediately via our contact page. We will provide instructions for returning the item and ensure a replacement or refund is issued promptly.

Exchanges
Exchanges are subject to product availability. If the desired item is unavailable, a refund may be issued instead. All exchanges must go through the same return process by contacting us via our contact page.

Non-Returnable Items

  • Opened or used personal boxes and sealed packs

  • Any items marked as final sale

  • Products damaged due to misuse, improper storage, or handling after delivery

Contact Us
For any questions, concerns, or assistance with returns and refunds, please reach out to us via our contact page.

At DK Breaks, we are committed to providing a fair, transparent, and hassle-free return and refund experience to ensure your satisfaction with every purchase.